TERMS AND CONDITIONS

The use by the client of the services of the Internet store of the manolitos presupposes, in any case, adherence to the General Conditions of Purchase in the version published by the manolitos at the moment of the purchase order. Therefore, it is convenient that the customer read these General Conditions before proceeding to make a purchase.

Scope of the contract

These General Purchase Conditions apply to the sale of all manolith products through its website, to consumers to whom orders can be delivered in Europe (euro zone only). Manolitos reports that its Website is exclusively aimed at a public over 16 years of age.

Manolitos reserves the right to cancel a user's access account if fraudulent, speculative or bad faith acts are detected in the use of this service.

Price

The applicable prices are those indicated on the website on the date of the order. The prices that appear detailed in each product include the I.V.A. (Value Added Tax). The amount of shipping costs is indicated to the customer in a disaggregated manner at the time the order is placed. Manolitos reserves the right to make, at any time and without prior notice, the modifications it deems appropriate, being able to update, even daily, products and prices depending on the news that is appearing.

In the case of shipments to the Canary Islands, Ceuta and Melilla, the client must pay the corresponding customs charges, which will vary depending on the weight of the shipment. The same applies to Switzerland and Norway, in which case the amount of customs charges depends on the total amount of the order.

Payment

All purchases can be paid through the PayPal System, cash deposit or bank transfer. In any case, the choice of means of payment is made during the purchase process.

Availability of products

All orders are subject to product availability. If there are incidents in terms of supply, or if there are no items in stock, the customer will be informed immediately and any amount that could have been paid will be reimbursed.

Delivery

The delivery will be made at the address indicated by the client, which may be different from the one of his habitual residence, being able to send to his place of work or even to a third person to whom he wishes to make a gift. In any of the cases, the identification of the buyer or the person to whom the product is directed will be required by means of an official document identifying him and signing the delivery note. The deadline set in the Website will be merely indicative. However, Los manolitos will endeavor to respect this deadline, not being liable in case of exceeding the initially estimated deadline.

In the case of deliveries to the Canary Islands, Ceuta and Melilla, the customer must pay the corresponding customs expenses at the time of receiving the order. These vary depending on the weight of the order and can be about € 20. The same goes for shipments to Switzerland and Norway: in this case the costs represent 7.5% of the total order, approximately. In case the client does not withdraw the order once it is in customs, he will bear the expenses generated by his return to the Los Manolitos warehouse in Seville. These expenses will be deducted from the amount of the return of your purchase.

Returns & Exchanges

No refunds.

Customer service

For any questions, suggestions, complaints or inquiries about the online store, you can contact the Customer Service through the email info@losmanolitos.com

The manolitos will attend your request as soon as possible and, in any case, before the deadline of one month. In case your request is not resolved satisfactorily, you can access the system of extrajudicial resolution of conflicts that is indicated below.

Applicable Law and jurisdiction

These General Purchase Conditions are subject to Spanish legislation. The parties submit, at their option, for the resolution of conflicts and renouncing any other jurisdiction, to the courts and tribunals of the user's domicile.

The ownership of this website corresponds to Los Manolitos Originals, S.L., with registered office at C / Rioja nº5, 3º 2 and NIF B90281775. Registered in the Mercantile Register of Seville Volume 6247, folio 65, inscription 1, Sheet SE-110846.

The identification and contact details of the company are the following:

Manolitos Originals, S.L.

NIF: B90281775

Address: C / Rioja nº5, 3º 2, 41001 Sevilla

Tel: 954 30 95 78

Mail: info@losmanolitos.com